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Upcoming Courses

Supervisory Management
16th Mar 2010
£305 Book now
Train the Trainer (2 days)
17th Mar 2010
18th Mar 2010
£610 Book now
Basic Psychology Part 2 - (2 days)
17th Mar 2010
18th Mar 2010
£610 Book now

Our 2010 Brochure!

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HR, Training and Finance Courses

Employment Law - how your business can stay legal

Employment Law – is it all jargon?  Do you put the literature in the desk drawer and hope you never need it?  Will you only worry about it when something happens?

Are you a small organisation with only a few staff?  Don’t be caught out – employment law is important for you too.

Employment Law affects all businesses from smaller enterprises to large conglomerates.  With constant updates and developments, are you confident you know how to keep on the right side of the Law?

This workshop will provide you with a comprehensive grounding and practical guidance on getting to grips with the legislation.  In a friendly, easy to understand way, it reviews important recent developments and discusses future changes that will ensure you, your staff and your firm stay within the Law.

As one delegate said :-  “Course content up to date, very relaxed and informal – able to relate to real life scenarios without all the jargon - Janice is an excellent trainer”

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Finance Essentials for Non-Financial Managers

The course is designed to help you to understand financial jargon and financial records.

The objective is to remove the mystery surrounding commercial financial information so that you can make a stronger  and confident contribution to the operation of companies, departments, projects or teams.

You will be able to describe the flow of accounting information, the purpose and content of key accounting reports and understand their inter-relationships. You will learn about the meaning of accrual accounting, the importance of working capital and cash and the use of financial information to measure performance.

No matter what your technical background and skills, you need an appreciation of the essentials of finance in today’s difficult business environment. This course will help to give you the basic understanding of financial principles and terminology that every manager needs. The aim is to build confidence in working with accounting information as an essential management tool.

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Finance for Directors and Senior Managers

Senior non-financial executives need to have an understanding of the role of the finance function and the operation of sound financial controls to ensure the integrity of accounts. It is essential for them to understand the management of cash and profitability and the use of accounting reports and financial data to support the achievement of strategic business objectives and manage day–to-day operations.

It covers organisation, performance measurement, budgeting, investment appraisal and the management of profitability.

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Financial Planning and Budgeting

Do you need to understand the principles of financial planning to manage future business performance?  All budget, cost and pricing decisions are dependent on a clear business strategy and an understanding of the ‘value proposition’ of the organisation.

Those who do not plan, run a very high risk of failure.  If you do not know where you a re going, there is very little chance you will arrive.

This course begins by reviewing the broad objectives and content of business plans, then participants examine the “cash cycle” as the foundation for preparing business budgets and managing for results.  The course considers the drivers of cost and the approaches to setting prices.

Financial Planning and the preparation of budgets are essential skills for anyone in the position of responsibility.  Many budget holders are also responsible for setting selling prices and controlling costs.  This workshop will help you to understand the language and processes of budgeting, costing and pricing.

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HR Essentials (2 days)

Has the HR/personnel job landed on your desk?  Are you new to the HR role or would you like some help in focusing on the important skills for this position?

This 2-day course provides the core knowledge to deal with HR issues for those who have limited knowledge in the fundamentals of HR management: recruitment, employee relations, discipline and legislation. You will learn how to interview for new staff effectively, how to produce appropriate (and legal) policies and procedures, and how to understand key employment laws.

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Performance Management and Appraisal

Performance Management is about getting results.   It is concerned with getting the best out of people and helping them achieve their potential.   Appraisal is a part of that process.

Done well, Performance Management and the linked Appraisal meeting will motivate and energise your staff; it should enhance communications and improve working relationships.  Done badly, it will demotivate and will be viewed by staff and managers alike as a waste of valuable time.

Applied as a top down approach Performance Management aims to achieve a shared vision of the purpose and aims (objectives) of a business.  As managers and supervisors we use it to help individuals and teams recognise their role in contributing to those business aims. It is a continuous process, assessing and developing people, who work to specific objectives, closely allied to your business’s key goals.   But it is also about developing each member of staff as an individual so that they can reach their potential.

This course shows you how to get it right for you, your staff and your Organisation.
 

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Recruitment - getting it right

Do you know that poor recruitment can cost an organisation sums estimated to be between £50,000 and £250,000 depending upon the post!

The recruitment and selection of staff is at the cornerstone of the company success.  A poorly thought through process will almost certainly have repercussions at a later date when it is found that the person is not suitable for the job they have been employed for.

They not only have to be managed out of the business, which in itself is a costly procedure, but you then need to recruit, induct and train their replacement. 
If you are spending time and money to advertise, interview and train staff, you need to get it right.  Can you afford not to?

This highly practical course gives you the skills to reduce the risk of getting the wrong person. It is essential for anybody who is responsible for recruiting staff into the business and covers the skills and processes required for successful recruitment interviews.

It covers the key requirements, including understanding the current Legislation that affects recruitment, avoiding discrimination, getting the person specification right, advertising the post, short listing and undertaking the interview. Many recruitment interviews are very superficial and do not get the right information from the candidate. Delegates get a chance to practice effective interview techniques, all of which will reduce the risk of appointing the wrong person.

This highly practical workshop will ensure that you reduce the risk of recruiting an unsuitable applicant, as you will learn the skills required for undertaking a successful recruitment process.

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Train the Trainer (2 days)

Trainers need a whole raft of skills, not simply presentation skills, to be effective. In this highly participative workshop, delegates will learn how to assess training needs and how to plan and prepare for a course. They will learn how to write training notes, how to conduct a training session and how to evaluate and assess training courses.

Delegates will be given an insight into what motivates trainees to learn, about different learning styles and how to tailor course material to meet the needs of the delegates.

Engaging an audience is essential for effective learning to occur, and delegates will be shown how dynamic presentation skills, effective use of body language and assertiveness techniques will help with this process.

This two-day course gives delegates an overview of the key skills required to train staff effectively – whether in small groups or in a larger classroom environment.

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Training your Staff On-the-Job

How much more could your business benefit through the development of your staff? Your staff are probably your most expensive resource but often are not developed to their full potential. This course gives you the tools to help you understand how people learn, along with development techniques, how to identify training needs and templates for recording your training plans. It focuses on one-to-one, on-the-job training.

Understand how to get the best out of your staff through training them effectively.

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Working in a Diverse Workforce

What does this mean to you?

There are very few areas in our working environment that do not have some areas of diversity in them – race, religion, gender, age – to name but a few.  How does this impact on you, your workmates and your customers?

This workshop will help your business, team or department, to recognise how essential it is to ensure “respect” for work colleagues and customers and how to work with them positively.

It is a highly practical day covering the jargon behind equality and diversity, its importance and an overview of the relevant laws.

The active sessions allow review and discussion of all behaviour in a constructive and positive way to ensure that you all work effectively together.

This workshop is only available as a tailored in house option.  Please contact the office for further details.

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