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Upcoming Courses
Our 2010 Brochure!
Management Development Courses
Quick course links... further course details below
Company Director - understanding the role
Company Director – a great title but a lonely place to be? The role, responsibilities (both legal and operational) can be daunting. This course breaks down the jargon and offers guidance on chairing skills, the decision making process, and the structure of the board.
Leadership Programme for Directors and Senior Managers (3 days over 3 months)
For leaders only: Owners and Directors and, for large businesses and not-for-profits, Senior Managers and Heads of Service with real strategic responsibilities. In your role, you need to set a strategic direction, make an instant impact, communicate powerfully, inspire your team and, on top of that, keep managing from day-to-day.
A tough challenge!
Leadership can be a lonely place, so we will give you a chance to meet others in the same position and discuss the challenges you face. But the biggest challenge of all is often “letting go of the nuts and bolts.” If you fail to do this, you are just a glorified manager and your business will do well – but it won’t grow and it certainly won’t move from where it is to an outstanding position in your sector.
For this, you need two other things: a focus on the future and the ability to motivate and inspire your people to achieve your vision. This workshop is designed for people who are interested in exploring – with your peers –the real difference between management and leadership, and what you can do to prepare for the challenge and meet it.
Management Challenges: Negotiating and Change
The demands on managers never stop.
Two of the things managers fear most are negotiation and dealing with change. This one day course offers you a chance to work with other experienced managers to learn about these two complex challenges:
Negotiation:
- How do I prepare for a successful negotiation?
- What are the basic steps I need to follow?
- What tips and tricks will help me succeed?
Change
- Why do people sometimes react so badly?
- What can I expect?
- How can I win people over?
Management Programme (3 days)
For anyone who is new to management, the challenge is to master a wide range of new skills while coming to terms with a completely new role.
Your success in management no longer depends on “How good you are at your job”. Now it depends on “how well you can get other people to do their jobs.”
This three-day, (one day per month) modular Introduction to Management offers you a series of fast-moving and thought provoking sessions, which are packed with practical exercises and ideas that work. The course will introduce you twelve of the fundamental management skills and give you the opportunity to share your concerns, experiences and ideas with a group of like minded new managers, under the guidance of an experienced facilitator.
The content includes the ideas of Emotional Intelligence, which is a significant determinant in the professional and commercial success of individuals – far more so than the “academic” intelligences. The three modules are designed to develop a wide range of management capabilities within a consistent framework, linking together personal, interpersonal, management and business skills.
Managing Change in the 21st Century
Managing change in the 21st century is about ensuring that organisations do not stagnate and are open to new ideas and practises. In order for organisations to be competitive change is not going to slow down, it is and will become a continuous process.
John P Kotter is a leading business guru who has developed an 8 step approach to leading change which will be analysed. Recommendations from organisations that have undergone successful change will be reviewed.
Successful change does not happen overnight, individuals within organisations need to understand why there is a need for change; they in turn become advocates of change which then permeates throughout organisations.
The programme will provide you with the skills to manage change on an individual and organisational basis.
Managing Stress in the Workplace
An effective manager is one who is aware of what causes stress within their staff and themselves and is able to proactively manage it. We are all working with stress and for many the level of stress is increasing, so we need to take positive action for the benefit of the organisation, ourselves and our staff.
This workshop is available as an in house only option and will be designed to meet your specific requirements.
Managing Under-Performance & Difficult Behaviour
Are you worried about how to deal with performance issues?
Maybe you manage employees who are not performing to an acceptable standard, or maybe there are aspects of their behaviour you find difficult to manage. Do you really know when “difficult behaviour” becomes “under-performance” and what your options are?
Whether the problems are related to productivity, motivation, morale or personal reasons, they can be very disruptive within the workplace. This course looks at the legal implications of the practical steps which managers can take to deal with under-performance and difficult behaviours.
Motivating Staff through Training and Coaching
How much more could your business benefit through the development of your staff?
To ensure better performance from your staff and therefore better results for your organisation this course will give you the tools you need to understand how people learn and techniques to ensure that you are able to deliver the appropriate training, coaching and mentoring for each individual member of your staff in a 1:1 coaching scenario.
Moving Into Management
Re-designed for Spring 2010*
Are you about to make your move into management or have your just made the move?
You need to start thinking like a manager and acting like one which can be daunting. This one day workshop is designed to answer some tough questions.
It looks at your confidence and how you impact on your colleagues and subordinates; how to prioritise your workload, handle interpersonal conflict and improve your listening skills. You are now a member of the management team and this course will help with settling you into the range of new responsibilities.
This workshop is designed to answer some tough questions, and give you the real essentials of management. During the day, you will tackle questions like:
- “what is my role?”
- “being my best mate’s boss – how do I handle conflict?”
- “managing; not doing: how do I prioritise my work now?”
*This course was previously called Management Essentials, and has been re-designed for Spring 2010.
Project Management
This one day course will give you excellent grounding in managing projects, whatever their size.
When you understand how projects work and, more importantly, what makes them succeed, you will perform better in a project environment.
This workshop is packed with practical tools and resources to help you deliver your projects on time, to budget and as specified.
Supervisory Management
Fitting a square peg in a round hole. "How much authority do I have?"
When staff are promoted into a supervisory position, they often have superb technical skills which is the reason they are promoted, but lack the very different skills to supervise others.
It answers the key questions:
- "What should I really be doing now?"
- "How to I get my points across?"
- "How do I motivate my old workmates to undertake the jobs they are assigned?"
- "How do I get people to want to do stuff?"
- "How do I tell people they're doing a great job?
- “How do I tell people they're doing a bad job"
- "How do I cope with stepping up into a new role?"
This one day course gives delegates an overview of the key skills required to supervise others. It focuses on the different "hats" a supervisor needs to wear and move away from the "doing" and being more assertive and active in their supervisory role.
Team Leadership
Do you want to get the best from your team? How can you get them all pulling in the same direction?
This two consecutive day course will enable you to explore a range of practical management techniques to lead, encourage, & inspire performance from your teams. You will learn how to adapt your leadership style according to the individual, task and situation. You will learn how to motivate and inspire others in an assertive and effective way and how to add value to each team process.
This redesigned two-day course gives delegates an overview of the key skills required to lead teams effectively and the opportunity to practice those skills before going back into the workplace.
