Payment

The full course fee must be paid no later than 2 weeks prior to the start of the course. Kent Trainers reserves the right to refuse admission to delegates for whom the course fee has not been paid in full.

Late Payment

Kent Trainers reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the date that payment was due to the date that payment is made.

Prices

The prices quoted within the Kent Trainers brochure and on the Kent Trainers website are correct at the date of publication (that is the earliest course date published within it) and for 90 days thereafter. Kent Trainers reserves the right to adjust these prices outside this period.

Transferring courses

If a delegate wishes to transfer a booking to a later course Kent Trainers may make an administrative charge of:

• £25 if the transfer is made within 2 weeks of the original course date
• £100 if the transfer is made within 3 working days of the original course date

Cancellation or failure to attend by the delegate 

All cancellations to bookings must be made at least 2 weeks prior to the start of a course. If a booking is cancelled within 2 weeks of the date of the course or if the delegate fails to attend the course, Kent Trainers reserves the right to charge the full course fee.

Changing delegate details

There will be no charge if a substitute person wishes to replace the original delegate. Please inform us of any change to the original booking.

Cancellation of courses by Kent Trainers and changes to course content

Kent Trainers’ courses are constantly updated and improved and we reserve the right to alter any course content without prior notice. Kent Trainers reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course notes and training

The notes and training for Kent Trainers courses should not be taken as a legal interpretation. Kent Trainers and its employees, trainers and consultants cannot accept responsibility for:

• delegates’ actions, or those of other people reading the course notes, or interpreting the training in litigation
• any loss incurred as a result of relying on the training or the course notes

Clients are advised to seek qualified legal advice.

Copyright and Intellectual Property

The copyright of any notes and slides issued by Kent Trainers as part of a course will remain with Kent Trainers and its associates. Any such notes and slides must not be reproduced or distributed in any form or by any means without the written permission of Kent Trainers.

Discounts and special offers

The discounts and special offers quoted within the Kent Trainers brochure and on the Kent Trainers website are correct at the date of publication (that is the earliest course date published within it) and for 90 days thereafter. Kent Trainers reserves the right to alter or withdraw these discounts and special offers outside this period.

Any discounts or special offers on Kent Trainers courses are exclusive and cannot be combined with any other offer. The higher discount may always be applied. Discounts and special offers must be requested at time of booking, and will not automatically be applied.