• understand about personal effectiveness – what it looks like in others as well as what it feels like in yourself
• find your sense of personal power
• understood how your own behaviour influences the way others respond to you
• learn techniques to make your approach to them more effective
• learn a selection of skills associated with personal effectiveness – listening, expressing empathy, giving feedback and influencing
• understand what stress is and how to avoid (or cope) with it

Who is it for?

Anybody who wishes to maximise their personal effectiveness and anyone who sometimes struggles with the pressures and stress of work.

This course is about maximising your contribution through improved personal effectiveness. It will equip you with the tools to deliver your best results whilst coping emotionally and professionally in a high-pressure environment. The course will help you to recognise your personal strengths and empower you take more control over your working life – increasing your enjoyment of your job and your self-esteem.

“Very professional and educational. I liked the participation and the tools for self-reflection.”

DT, Premier Occupational Healthcare