Mail

• Creating and Sending Mail
• Flag Messages
• Tracking Mail – proof of delivery and read
• Read, Reply and Forward Message
• Printing/Print Preview/Headers and Footers
• Creating Personal Distribution Lists

Calendar

• Creating Appointments in the Calendar
• Copying and Moving Appointments
• Creating Recurring Appointments
• Using the Meeting Planner

Tasks and Notes

• Creating Tasks
• Assigning Tasks to Others
• Completing Tasks
• Creating and Forwarding Notes

Contacts

• Creating Contact Cards
• View of Contacts
• Creating New External Messages from Contacts
• Sharing Contacts

Administration

• Setting the Out of Office Assistant
• Using Voting Buttons
• General Housekeeping – Folders/Archives
• The Outlook Bar and Groups

Who is it for? This course is suitable for delegates who use Microsoft Outlook for email, calendar and tasks.

Microsoft Outlook enables you to communicate and exchange information with your colleagues through the use of email, calendars and tasks. It also helps you to organise your time and data to enhance the way you work.

Please note that in response to current demand this course is currently delivered using Microsoft Office 2003 software. If you require training on Microsoft 2007 software please let us know.