• The Performance Management lifecycle, and setting of standards
• SMART objectives
• Identifying development needs and developing a Personal Development Plan
• Monitoring and collecting evidence, continuous feedback, no surprises
• Self assessment and developing ownership (the 70/30 rule)
• Undertaking the preparation before the appraisal
• Understanding and demonstrating the key appraisal meeting skills
• Seeking upward feedback

Who is it for?
Newly appointed managers who need to understand the key skills or existing managers who need to rejuvenate their process to maximise the effectiveness.

Performance Management is about getting results.   It is concerned with getting the best out of people and helping them achieve their potential.   Appraisal is just part of that process.

Applied as a top down approach Performance Management aims to achieve a shared vision of the purpose and aims (objectives) of a business.  As managers and supervisors we will use it to help individuals and teams recognise their role in contributing to those business aims.

It is a continuous process, assessing and developing people, who work to specific objectives, closely allied to your business’s key goals.   But it is also about developing each member of staff as an individual so that they can reach their potential.   

Done well, Performance Management and the linked Appraisal meeting will motivate and energise your staff; it should enhance communications and improve working relationships.  Done badly, it will demotivate and dis-empower your staff.

The workshop will provide the practical knowledge and skills to use Performance Management and Appraisal effectively in your organisation.

“Well structured, well presented, good participation from other delegates. Made me realise the importance of investing time in the appraisal process."

MW, Sevenoaks Volunteer Centre

"Very valuable and covered all manner of things I had not expected."

LW, Douglas-Westwood Ltd

Really useful, makes me feel more confident in how to conduct an appraisal and how to gain and retain the respect of staff members."

CW, Charles River UK Ltd