• The role & responsibilities of the team leader
• Explore your own approach to working with others and how this affects outcomes
• Effective & assertive communication with your team
• Setting goals & objectives for your team
• How to stimulate & motivate the team into high performance
• The team life-cycle
• Working with difficult team members
• Giving constructive feedback
• Different management styles for different situations
• Delegating to team members

Do you want to get the best from your team? On this course, you will explore a range of practical management techniques to lead, encourage, inspire performance from your teams. You will learn how to adapt your leadership style according to the individual, task and situation. You will learn how to motivate and inspire others in an assertive and effective way and how to add value to each team process.

Who is it for? Recently promoted team leaders and those who have not had formal training in team leadership.

“A very good course with lots of useful information. It was just what I needed to understand my role.”

JM from Genovar Bioscience

“Very thorough training – picked up good tips that will help practically.”

RW, VSU Youth in Action