Discipline and Dismissal

Handling discipline and dismissal issues needs to be done with care - and confidence – and within legal boundaries and is one part of the manager’s role which can cause the most concern. If the issues are handled effectively they can aid employee motivation but handled incorrectly can create a negative atmosphere and company culture.This course will help you to get it right.

This course will provide managers with practical ways of dealing effectively with these difficult issues. Templates will be available for use back in the workplace to personalise for your business requirements.

HR Essentials (2 days)

This 2-day HR Essentials course is for those who have limited experience in the fundamentals of HR management. It covers key employment issues including: recruitment, employment law and performance management. You will learn how to recruit the right staff, how to support them with appropriate policies and procedures, how to progress their careers and how to manage performance issues.

Managing Absence

Do you have members of staff who have persistent regular bouts of ‘sickness’? Or an employee on long term sick leave? Would you like to know how to deal with absence effectively – and without ending up in an employment tribunal?

This course is designed to give delegates a practical understanding of how to manage absences from work in a fair, timely and consistent manner and within the law.

Recruitment - getting it right

Do you know that poor recruitment can cost an organisation sums estimated to be between £50,000 and £250,000 depending upon the post!

The recruitment and selection of staff is at the cornerstone of the company success.  A poorly thought through process will almost certainly have repercussions at a later date when it is found that the person is not suitable for the job they have been employed for.

They not only have to be managed out of the business, which in itself is a costly procedure, but you then need to recruit, induct and train their replacement. 
If you are spending time and money to advertise, interview and train staff, you need to get it right.  Can you afford not to?

This highly practical HR recruitment training course gives you the skills to reduce the risk of getting the wrong person. It is essential for anybody who is responsible for recruiting staff into the business and covers the skills and processes required for successful recruitment interviews.

It covers the key requirements, including understanding the current Legislation that affects recruitment, avoiding discrimination, getting the person specification right, advertising the post, short listing and undertaking the interview. Many recruitment interviews are very superficial and do not get the right information from the candidate. Delegates get a chance to practice effective interview techniques, all of which will reduce the risk of appointing the wrong person.

Training for Trainers (2 days)

Trainers need a whole raft of skills, not simply presentation skills, to be effective. In this highly participative 2-day workshop, delegates will learn how to plan and prepare for an engaging training course or programme. They will learn how to write training notes, how to conduct a training session and how to evaluate and assess the effectiveness of the training.

Delegates will be given an insight into what motivates trainees to learn, different learning styles and how to tailor course material to meet the needs of the delegates.

Engaging an audience is essential for effective learning to occur, and delegates will be shown how dynamic presentation skills, effective use of body language and assertiveness techniques will help with this process. 

Employment Law

Employment Law – is it all jargon?  Do you put the literature in the desk drawer and hope you never need it?  Will you only worry about it when something happens?

Are you a small organisation with only a few staff?  Don’t be caught out – employment law is important for you too.

Employment Law affects all businesses from smaller enterprises to large conglomerates.  With constant updates and developments, are you confident you know how to keep on the right side of the Law?  

This workshop will provide you with a comprehensive grounding and practical guidance on getting to grips with the legislation.  In a friendly, easy to understand way, it reviews important recent developments and discusses future changes that will ensure you, your staff and your firm stay within the Law.                    

Finance Essentials for Non-Financial Managers

This Finance Essentials course is designed to help you to understand the detail behind the financial jargon.

We’ll remove the mystery surrounding commercial financial information so that you can make a stronger and confident contribution to the operation of companies, departments, projects or teams.

You will be able to describe the flow of accounting information, the purpose and content of key accounting reports and understand how they are all related. You will learn about the importance of working capital and cash and the use of financial information to measure performance.

No matter what your technical background and skills, everyone needs an appreciation of the essentials of finance in the business environment. This course will give you the basic understanding of financial principles and terminology that every manager needs. The aim is to build confidence in working with accounting information as an essential management tool.

Finance for Directors and Senior Managers

Senior non-financial executives need to have an understanding of the role of the finance function and the operation of sound financial controls to ensure the integrity of accounts.

This Finance for Directors and Senior Managers course will give you the understanding of management of cash and profitability and the use of accounting reports and financial data to support the achievement of strategic business objectives and manage day–to-day operations.

It covers organisation, performance measurement, budgeting, investment appraisal and the management of profitability.

Financial Planning and Budgeting

All budget, cost and pricing decisions are dependent on a clear business strategy and an understanding of the ‘value proposition’ of the organisation.

This Financial Planning and Budgeting course begins by reviewing the broad objectives and content of business plans, then participants examine the “cash cycle” as the foundation for preparing business budgets and managing for results.  The course considers the drivers of cost and the approaches to setting prices.

Financial Planning and the preparation of budgets are essential skills for anyone in the position of responsibility.   This workshop will help you to understand the language and processes of budgeting, costing and pricing.

Making Social Media work for you

Please bring your own laptop. You should be familiar with using the Internet and already have accounts set up in Google, Twitter, LinkedIn and Facebook.