Who is it for?
This Sales - the Client Meeting course is for anyone who undertakes face to face sales meetings with clients.
Description
This highly participative Sales - the Client Meeting course is what you need to achieve results and convert meetings into sales.
It focuses on structuring the meeting; rapport building; finding out the true needs of the client and developing the confidence to ask for the business and close the sale.
Delegates will be able to analyse the sales meeting and develop the trust of the client through a consultative approach that will result in that all important initial sale plus the more important repeat business.
Course content
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Setting objectives for the sales meeting
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Making a strong first impression and building rapport
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Controlling the meeting
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Taking the client through the buying process
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Uncovering client needs using effective questioning techniques
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Actively listening to the client (not just rehearsing what to say next)
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Matching our pitch to meet these needs
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Gaining commitment from the client and closing the meeting on a high
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Dealing with difficult clients
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Overcoming rejection
Course duration
1 day, normally between 9:30 and 4:30
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"I wanted to thank you for the sales course back in July. I have been to enough sales meetings since to see that the techniques you taught have directly improved our conversions."
IM, Technology Box