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Basic Psychology for Business – Part 1.pdf

Who is it for?

This Psychology for Business course is for anybody interested in people, particularly those who rely on their interactions with others in their professional lives.

Description

Are you interested in any of the following: conflict resolution, stress management, team building, leadership development, assertiveness, time management, work life balance, facilitation skills and other human related issues at work? To address any of these, a basic understanding of your own and other people’s behaviour, motivation and communication will underpin any approach.

Transactional Analysis (TA) is a powerful model for understanding relationships, communication and human behaviour. It is widely used in management and organisational development and other areas. This course will give you an opportunity to reflect on your own and others people’s ways of thinking and behaving in the workplace.

Course content

• Ego State Model
  A model for understanding ourselves, that can explain the many in which we can think feel and behave in relation to both ourselves and other people.

• Transactions
  Communication and mis-communication at work – how to get what you intend and how to understand and deal with other people’s challenging communication styles.

• Contracting
  Create clear agreements that will help you work together with your colleagues, and understand how these can go wrong.

• Life positions – I’m OK – You’re Ok
  A start to understanding people’s behaviours at work, by looking at how we see ourselves in relation to others.

• Life Scripts
  How an individual’s past experience can affect their performance at work.  How to reflect on your own Life Scripts and start to make some changes.

• Stroking
  The importance of recognition within our relationship. How different types of recognition can be used to provide both motivational and developmental feedback.

Course duration

1 day, normally between 9:30 and 4:30